How much do consultations cost?

Initial consultations are $79 and standard reviews are $65, paid at the time of booking. From $45 for existing patients (Portal only).

What is the Downscale Patient Portal?

The Portal is for registered Downscale patients. It provides general resources, personal health metrics, search and non-clinical receptionist help. It does not replace a consultation or provide clinical advice.

What is needed to support an electronic prescription?

A Medicare number or Individual Healthcare Identifier may be needed to support an electronic prescription to a pharmacy. This is a prescribing requirement, not billing information.

Frequently Asked Questions

Find answers to common questions about our telehealth weight management services

Why Patients Choose Justin Black

Always see me — no random clinicians

No forced bookings — follow-ups on your terms

No spam — respectful communication only

Affordable & sustainable — multiple options available 😉

Weight loss & maintenance — not just short-term results

I'll "click" you into a healthy weight — practical, proven, evidence-based

About Downscale

An Australian telehealth clinic with appointment options for weight management care.

About Appointments

Everything you need to know about booking, costs, prescriptions, and the Downscale Patient Portal.

The Patient Portal

A private area for registered Downscale patients to access general resources, personal health metrics, Portal search and non-clinical receptionist help.

Didn't find the answer you were looking for?

Frequently Asked Questions

Why Patients Choose Justin Black

About Downscale

Who is Justin Black and why should I choose him for weight loss treatment?

Is Downscale available Australia-wide?

Who runs Downscale?

About Appointments

How much do consultations cost at Downscale?

Do I need a referral to book an appointment?

What is the cost of a consultation?

How often do I need to book a review?

What happens during the initial consultation?

How are telehealth appointments conducted?

How do I prepare for my telehealth appointment?

What if I need to cancel or reschedule my appointment?

How do I get my medications if prescribed?

What do you need from me to send an electronic prescription?

Can I get weight loss medication via telehealth?

Do you treat children?

The Patient Portal

What is the Downscale Patient Portal?

How do I access the Patient Portal for the first time?

Is the Patient Portal free?

What features are included in the Patient Portal?

Can I access the portal on my mobile phone?

Is my health data secure in the portal?

What if I forget my portal password?

Can I track my weight loss progress in the portal?

What are all the sections available in the Patient Portal?

What content types are available in each section?

How often is new content added to the portal?

What are Downscale Only Appointment types?

Can I access portal content without being logged in?

How do I know when new content is added?

Is the patient portal replacing standard appointments?