Transparent Pricing for All Australians
Clear, transparent pricing with no hidden fees. Choose the consultation type that suits you.
Consultation Fees
Weight Loss
Initial Consultation
Your final out-of-pocket cost
25 min • Billed at the start of your consult
Where Medicare applies, your final cost is $59. Where it doesn't, the fee is $79. Eligibility is assessed by your clinician at the consult.
Standard Review
10 min • Billed at the start of your consult
Your final cost is $59 either way. Where Medicare applies, the upfront card charge is higher temporarily — Medicare refunds the difference to your account within 1–2 business days.
Already a Downscaler?
Log into your portal to book a quick review instantly. Not signed up yet? It takes 30 seconds.
Portal Review
5 min • Prepaid at booking • Via the Downscale Portal
No Medicare claim — flat fee, included in your prepaid booking.
Login or sign up — takes 30 seconds
How your card is billed
The price shown on each card above is your final out-of-pocket cost — not what hits your card.
Where Medicare applies (assessed at the consult), the upfront card charge is higher than your final fee — Medicare refunds its portion directly to your bank account, usually within 1–2 business days. The clinic submits all Medicare claims for you at the point of consultation — you don't lodge anything yourself.
Where Medicare doesn't apply, the card is charged the fee shown — no rebate, no surprise.
Skin (Derm)
Initial Skin Consultation
15 minutes • Billed at time of consultation
Portal Follow-up
Paid upfront • Via the Downscale Portal
*Treatment costs and postage are additional — your clinician will discuss your options during the consultation.
No prescription-only medicines are advertised. Assessments are performed only via live synchronous consultation.
Men's Health
Justin Black
Nurse Practitioner
Coming Soon
Kendall Gow
Nurse Practitioner
Coming Soon
Amanda Hutchins
Nurse Practitioner
Coming SoonPricing will be announced when this service launches.
Your care, your cadence
Many telehealth weight services require you to consult every single month, regardless of how you're going. We work with you — exactly the way your GP does. You book a review when you need one: a Standard Review while you're settling in, a Portal Review for a quick check-in when things are going well, or a longer gap as your clinician advises.
What that means in practice:
- No locked-in next consult. We don't auto-book you and we don't pressure you to come back. Your clinician will suggest a sensible interval — the booking is yours to make.
- No subscription. You're not paying a monthly fee whether you've seen us or not.
- The patient portal is included free. Resources, treatment guides, progress tracking, a direct line to the clinic. Not a paywalled app. Not SMS-only.
- Something exciting is around the corner — a new portal feature coming soon, included free for every Downscale patient. We'll share more when it's ready.
Couples and partners — supporting you both
Many of our patients book consultations together. Not just for accountability — but because the things that actually make weight management work in a household happen across both partners: how you eat together, how you sleep, how you manage stress and unexpected food cravings, how you both navigate side effects that come up along the way.
The patient portal includes resources for all of this — behavioural strategies, sleep support, managing binge or emotional eating, side-effect guidance. Patients who go through this alongside a partner consistently tell us it's easier.
Each of you has your own clinician, your own clinical record, and your own treatment plan. Because all our consults are telehealth — phone or video, your choice — we can schedule your appointment times back-to-back, so it's easy to debrief together afterwards. Same approach, same care, for both of you.
Your support helps us help more Australians. Thank you for being part of our Downscale family.