How Our Telehealth Process Works

Start your weight loss journey in 4 simple steps. No travel required, consult from anywhere in Australia.

1. Book Your Consultation

Choose a convenient time for your telehealth appointment. Initial consultations are $45 maximum out-of-pocket.

Book online 24/7
Same-day appointments available
Choose phone or video consultation
Receive confirmation instantly

2. Complete Health Assessment

Fill out our comprehensive health questionnaire before your appointment to help us understand your needs.

Medical history review
Current medications
Weight history and goals
Lifestyle assessment

3. Telehealth Consultation

Meet with Justin Black, our experienced Nurse Practitioner, via secure video call from the comfort of your home.

45-minute initial consultation
Comprehensive health review
Personalised treatment plan
All questions answered

4. Ongoing Support

Regular follow-ups and continuous support throughout your weight management journey.

Regular check-ins
Plan adjustments as needed
Email support between visits
Progress monitoring

What to Expect During Your Consultation

Initial Consultation (45 mins)

✓ Comprehensive health assessment

✓ Discussion of your weight history

✓ Review of current medications

✓ Explanation of treatment options

✓ Personalised plan development

✓ Q&A - all questions answered

Follow-up Consultations

✓ Progress review and monitoring

✓ Treatment plan adjustments

✓ Address any concerns

✓ Prescription management

✓ Ongoing motivation & support

✓ Next steps planning

Simple Technology Requirements

Device

Computer, tablet or smartphone with camera

Internet

Stable internet connection for video calls

Location

Quiet, private space for your consultation

Affordable $45 Consultations

All consultations are $45 maximum out-of-pocket for all patients. Transparent, affordable pricing for everyone.

All consultations are $45 maximum out-of-pocket

Common Questions

How long before I can get an appointment?

We often have same-day appointments available. Most patients can be seen within 24-48 hours of booking.

Do I need a referral from my GP?

No referral needed. As a Nurse Practitioner, Justin can see you directly for your $45 consultation.

What if I'm not tech-savvy?

Don't worry! We can do phone consultations if video is challenging. Our team can also help you with the technology.

Ready to Start Your Journey?

Join thousands of Australians who have chosen Downscale Weight Loss Clinic